Repairs.

We have a No Fee No Fix policy. If for example a part is no longer available for an obsolete appliance, there is no charge. If we complete a repair on a first visit, regardless of how long it takes, we have a fixed fee plus the cost of any parts we use, if any. If we dont have a part in van stock, we will offer a no obligation fixed price quote to return and complete. Should our quote be declined there will be no charge. There are occasions, for example, we are asked to stop water leaking from an obsolete appliance that cant be repaired. In this instance there will be a charge of £60.00 plus any parts we use, if any.

Description              Charge       Remarks.     

First Visit Repair      £60.00       plus parts

Parking Charges.

Should we have to pay parking fees to carry out work, these will be added to the Customers bill.

Methods of Payment.

We accept payment in cash and also most credit and debit cards. Sorry but we dont accept cheques.

Payment in full must be made on completion of work to the Engineer on site.